Delivery & Returns Policy
Returns
Batik Hair Studio want you to be happy with your purchase, thats why we give you 14 days to return your item to us in an unused condition in the original packaging for a full refund or exchange.
Refunds
When we receive your item, a member of our team will inspect it, and we will notify you of its receipt. You will also receive notification of the approval or rejection of your refund request.
Our team will then process approved refunds, and we will apply a credit to your original payment method.
Late or Missing Refunds
In the event of a late or missing refund, please check with your bank or credit card company first as it may take a few days for the refund to appear on your account.
Should you need to contact us regarding your refund please contact info@batikhairstudio.com
Exchanges
Should you wish to exchange an item do to it being faulty or damaged please contact us first and return the item to: Batik Hair Studio 18 Upper Rathmines Road, Dublin 6, D06 WR28.
You are responsible for the shipping costs and the security of any returns. Please consider using a trackable shipping service for added piece of mind.
Delivery Charges
We ship using An Post, all their delivery charges can be found on their website.